(Continuing) He also obviously didn't care. All he kept repeating over and over again was: "We are only responsible for replacing the 2 fobiks that came with the car." He told me I could pay the dealer to reprogram them at my expense (again, the same lie). When I told him I knew they wouldn't even fit in the new dash module, he dropped back to repeating the same line about only replacing 2 fobiks. Once more a waste of time so I finally told him to put me down as a very dissatisfied customer and then hung up on him.
About a week or 2 later I get another call from Chrysler, asking me to rate the previous caller. They told me they were only asking about his performance, not my issue. (why am I not surprised?)
Needless to say he got low marks.
The only thing I can think of is that a lot of customers like me owned more than 2 fobs because so many of them failed (the dealer charged me $220 to replace the one that left me stranded when it failed) and they're trying to limit the cost of the recall. If they just told me that, I'd be unhappy but could at least understand. The lie about not being able to reprogram them just makes them look dishonest at a corporate level.
Bottom line: after almost 50 years of buying over a dozen mopars, I am done.