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2011 Journey - Sirius Radio Stuck on 207


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The last time that Sirius ran a "free" trial I was listening to NHL radio on channel 207. Since that time the radio has become unresponsive and is stuck on 207. When trying to activate it now, we cannot change to channel 0 or 184 to obtain the ID number. Right now there is supposed to be another 2-week freebie for unactivated radios, but, again, we cannot change any channels.

Sirius says that if we cannot change channels it is an issue with the factory installed radio. Has anyone ever heard of this happening? Is there some sort of hard reset I can do on my own to try and unfreeze the satellite module?

Thanks, in advance.

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