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Different Uconnect systems


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We have a 2010 rt with the top model audio system, my wife and I both have Iphones and before that I had a Blackberry and it will not sync our address books ,so on the display when someone calls it is just some random number. Ours is in the shop and they gave my wife a 2010 with the lower end stereo(The touch screen down lower) and when I synced her phone low and behold it was downloading the adress book.Anyone have any experiences with these different systems

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