vandalay Posted March 22, 2011 Report Share Posted March 22, 2011 Hi All.. Just got a letter from Chrysler Canada today about 2010 Journey brakes and rotors being extended to 40 KM 2 YR warranty. They will offer to pay for past services that fall under the new extended warranty period provided you have receipts. Quote Link to comment Share on other sites More sharing options...
Remmett Posted March 22, 2011 Report Share Posted March 22, 2011 Hi All.. Just got a letter from Chrysler Canada today about 2010 Journey brakes and rotors being extended to 40 KM 2 YR warranty. They will offer to pay for past services that fall under the new extended warranty period provided you have receipts. Thought I would let everyone know... I also received the letter re: front brakes. I already changed the pads and rotors myself, back in Feb 2011. Upon calling Chrysler Canada customer assistance, I was told to mail in the receipt fo the parts and I should be reimbursed. While talking to the customer service Rep I was informed of the recall "K07" for the front door wiring harness issue. I also mentioned that my rear brakes are just about shot, and was told to bring this to the service managers attention at my local dealership when I take my Journey in for the recall work. If the dealer is not willing to help with the rear brakes I was requested to call Chrysler Canada customer assistance back and see what they can do. I will update on the situation after going to the dealer. Quote Link to comment Share on other sites More sharing options...
krustywalnuts Posted March 23, 2011 Report Share Posted March 23, 2011 How many Km's on your vehicle when you did the brakes? Quote Link to comment Share on other sites More sharing options...
Remmett Posted March 23, 2011 Report Share Posted March 23, 2011 How many Km's on your vehicle when you did the brakes? 31000Km Quote Link to comment Share on other sites More sharing options...
mikem Posted March 25, 2011 Report Share Posted March 25, 2011 Just received my letter. Replaced front pads/rotors @ 36000km and 24 1/2 months. Work was done at an independant garage. Replaced rear pads/rotors a week later at the dealer. Suspected a seized rear caliper, and garage recommended going to dealer in case it was warranty. Dealer said it wasn't seized. Will be calling the 1-800 number asap. See if I get any of my $800 back. Quote Link to comment Share on other sites More sharing options...
jeffyboyy Posted June 6, 2012 Report Share Posted June 6, 2012 (edited) Hey, I have a Dodge Journy 2010 and got the warranty letter about 40k. I notified them at around 36k and asked them to check brakes (because of letter) and they did not even look at them - they stated it was only if i was having issues. Now at 42k I am can not drive Journey without grinding. Today, i am taking the dodge for oil changing and I will be asking them to fix the brakes too. I will let you know how it goes. I suspect they will argue since i am over the 40k mark. I have spoken with 2 garage mechanics and both state that a new vechicle should not need to have brake pads replaced at 42k. fingers crossed Edited June 6, 2012 by jeffyboyy Quote Link to comment Share on other sites More sharing options...
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