REQ and Volume not working

[smbrumley83]

Ok, I have a 2009 Dodge Journey that my wife and I bought last March with 12,500 miles on it. It was a certified used unit when we got it but in the past year we are now up to 70,500 miles. We live 56miles from work one way and that was part of the reason we bought the Journey. It has been a great vehicle other than the posted break wear problems but I have 2 sets of rotors, ones that are turned and ones that are going to be turned once they come off the car. This way I can do a break job in about 40mins or less.

This biggest problem we have now is that our REQ radio will not work. It plays for less than 30seconds and then the volume drops out and it will not let you raise the volume back up. You have to turn it off and back on... The whole cycle just keeps repeating.

Is this something that Dodge should look at? Would it be under the certified warranty? Should it be fixed just because of the age of the vehicle?

Please let me know your thoughts on this as I have read other forums where people are having horrible trouble with the REQ and higher radios.

Thanks,

Sean

[laura:o)]

Hi Sean - I had to replace 2 radios (touch screen) because of the exact same thing! My journey is an 09. Both radios were replaced under warranty but I'm not sure how long the warranty on the radio is. Both radios were replaced within a year of purchase.