ToneLoc1148

Thank you, I did not want to offend anyone on here. It was the frustration with the car and a generally statement about my vehicle, not the entire Journey family.

Thanks, the chevy dealer did try to find the issue but they did end up sending it to a dodge dealer. Now I am on my second dodge dealer, who has heard of this problem, and said it could be wiring harness. They got my car last Monday and are saying its not that, but sensor. So now my chevy dealer wants proof its that sensor, to fix it. Its driving me crazy!! I really do love this car, I had all these plans, add a in-dash GPS, roof rack, bumber guard! I just wish it would start when I wanted it too!

Thank you for your input! From what I am being told from the dealer now is that it must fail for them to fix it. The dodge dealer who currently has my car is saying they believe its a sensor (did not tell me what one). But the Chevy dealer (where I bought it) is saying its an expensive sensor and they want to be 100% sure its that, so I am wondering if that is the same senor you are talking about? Thanks again for you help, I will run it by them.

The WIn Module was the 2nd thing they replaced. The Chevy dealer (where I bought it) changed the Starter first. Both have not fixed my issue. I think the Dodge Dealers they have been sending them too are pretty good, they are really big dealers in the PGH, PA area. Not just a little road side dealer. (ya know what I mean)

Thank you! I hope it gets resolved, I really do like it.

I do not know what else to do. I have sent my dealer a few videos of it not starting...one was 16 times I believe before it did. I visited different sites and seen what people had done to theirs to solve the issue and sent them a master list of them. I do have a warranty so everything they have done so far cost me nothing. My big issue now is that they need an error code to have proof and its not acting up for them.

Yea sorry about that. I wanted my first post to be in the introduction since I have not posted yet. Then I was looking through posts and seen my exact problem, so I just pasted it to there.

You have me totally misunderstood. The title was out of frustration with the car and the dealers who try to fix it, nothing against other owners of the car. There are two sections in my entire story that I would like to highlight.... First part...." It was everything we wanted, having two kids. Had a bunch of room, 3rd row seating, and was really clean. There are no defects on the outside what-so-ever. Had good mileage for being an '09 (30k) and was really good priced. While they were running all the numbers and stuff, I googled them on my phone and found out people really liked them, so I took it home" Most likely ran across this board in my google search and seen how much everyone enjoyed them. Last line in the entire thing - "I told them I really like my car, just wish it would run." That line doesn't really need an explanation. So as you can see, I really like my car. And to me, a dodge journey forum is the BEST place to describe my problems and frustration with my car to other dodge journey owners. I would like to add one more thing. I did not just join this site to vent. I joined at the beginning of August, Got the car late July. I wanted to look at the pictures of other journeys, read what others were doing to them. I had an entire list I wanted to do and was checking to see how some of the stuff looked.

Hello all! Let me explain my horror story with my '09 Dodge Journey SXT. I went to the dealer(Chevy) with my Fiance for her to trade in her car and upgrade to an SUV. Well her lease wasn't up and all the crap that goes a long with that, so they asked me about mine. I had an '06 G6. It started to act up and so I said, lets try it. They ran all the credit stuff and what my car was worth and what I owe and all that good stuff. So they come back to me and say we have a really nice Dodge Journey we can get you into. Now I had no idea what a Journey was, I wasn't looking for cars at the time. She pulled it up and I was really impressed. It was everything we wanted, having two kids. Had a bunch of room, 3rd row seating, and was really clean. There are no defects on the outside what-so-ever. Had good mileage for being an '09 (30k) and was really good priced. While they were running all the numbers and stuff, I googled them on my phone and found out people really liked them, so I took it home.....and that's where it all started..... I got the car at the end of July '13 After one week of having my car, the started problem started. It happened once or twice, just the click and everything else works fine. So my first call, I wanted them to check on that and give me new tires, they seemed to be really low. I took the car in and they replaced the tires and said the car not starting could be from a bad battery in the key. After about two weeks or so, the problem kept on happening. I called back in and they asked me to bring it in. They kept my car for about a day or two, said it was the key and flashed it. After about a week, it kept on happening. I called back and they asked me to bring it in. I told them about all the stuff I found on the internet about these cars and the issues they have. So they kept the car for about a week. The issue would not happen for them, so they give it back with nothing done to it. After a few days, it happens again. I called back and they asked me to bring it in. This time (now they are a chevy dealer), they call down to the local Dodge dealer. They take a look at it, keep my car for almost 2 weeks!! They said the issue only happened once since they had it for those two weeks. They blame the electronics or something and "Flash it" saying it should fix it. I get it back and it happens the very next morning. I call back, this time I talk to the GM there and he said they are trying everything they can. They ask me to bring it in, and send it back down to the Dodge Dealer. Another week goes by, they flash it again. They claim the issue did not happen once in their care. I get my car back and it happens a day later. I call back in. Send an email to the GM at the Chevy dealer telling them I do not want this car. I had it for about 4 months now and they had it for 2 of those months. He asks me to bring it in. So this time, he takes it home and the problem happens to him. After about a week, I get my car back, they replaced the Starter. My car was fine for a week and then it happened again. I talked to the shop and GM again. I take my car back in and they send it back down to the Dodge Dealer. The dodge dealer blames it on the Wireless Module, and they replace it. My car works for about a week and it happens again. So I call back to the chevy dealer. They start telling me that the dodge dealer they are going to maybe not the best choice and try another dodge dealer. That dodge dealer says it could be the wiring harness and asks to have a look at it. So this is where I am at today. That dodge dealer has my car, over a week now and the issue has not happened once for them. They checked the harness and they said its OK. They are placing the blame on another Module. Now my dealer (chevy) wants 100% proof its that module before they fix it because they say its very expensive. Since the car is not failing for them, the dodge dealer cannot provide it. So I am all out of options here. I have a 3 year warranty on this car, so I will continue to take this thing back until its finally resolved. BTW, I did try to give the car back, they would take it but not what I paid. I thought that was not right because they are the ones who cannot fix it and its not my fault. I told them I really like my car, just wish it would run. I am trying to be as nice as possible but something has to give.