TommySam

I thank everyone for their input. I realize if problems arise I will be working with the dealer. To cover all the bases I took the advice given and contacted Chrysler. At least the incident is on file and I have the video. As far as I can tell I'm not experiencing any unusual noise at the moment - but to be honest I never paid enough attention to recognize subtle differences. Maybe I should have a third-party take a look? During a replay of the video was when I discovered that the noise starts as their tech drives the car up to the waiting lounge door. When I got behind the wheel there were no warning bells, whistles or idiot lights going off. Again, thanks for the comments and suggestions.

Has anyone encountered this? I'm not a mechanic and don't know how to tinker with an engine. I took my 2011 Journey with 10,000 miles to the local dealership to take advantage of another of the free oil changes that came with the purchase. They had it at the door when I left and by the time I drove past 3 garage bays I had to shut it down due to a horrible engine noise. The rep came out and tried to start it and the problem continued. They gave me a rental for the day. When I returned they said they couldn't find a problem and that it started and ran fine for them. The ticket suggested that I heard "valve noise after an oil change." After getting home I realised that I might have capture the noise on video since I keep a dash camera running when I drive. Sure enough the noise was there. I've posted the video on YouTube and would welcome any thoughts and comments on the problem.