generaltso

How does the pricing work if you special order a Journey? Are you stuck paying MSRP or can you still negotiate the price down? I would think that dealers are less desperate to sell a special order since it's not sitting on their lot. Any advice would be greatly appreciated. Thanks!

Thanks Chris. Any info you can find would be greatly appreciated.

Thanks. My big question is how would I go about getting a 2012 with the 8.4N unit if the 2011 doesn't support voice? As far as I can tell, all 2012 Journey's come with the 4.3 inch unit because of a parts shortage. The 8.4 isn't even selectable as an option when you configure a 2012 online. Can I special order a 2012 with the 8.4n unit? Unrelated, but still important to me, I also noticed that the option to add heated seats without adding leather seems to be gone. Does that mean that you have to get leather seats to get the heat option for 2012? My dealer doesn't seem to have the answers to these questions.

Is there a different Customer Care number for the USA? If I call them, will they know definitively what the 2011 and 2012 8.4 units support or will they just look up the tech specs (which don't seem to be correct)? I'm basing the purchase of the vehicle on this information, so it's obviously very important that I get correct answers. Thanks!

I'm ready to purchase a new vehicle, but voice command of music is a must for me. I had already decided on the Journey, but that's when I thought it had the voice control for music as stated in the specs. Is there a phone number where I can call Chrysler and get an absolute confirmation that there is no such thing as a Journey that can control music with voice command? If that's the case, I'll move on to another vehicle. But I want to be certain before giving up on the Journey because there are other aspects that I really do like.

It's not just in the manual, it's also on the Dodge website. When I do the "build your own" option on dodge.com, it lets me choose the "Navigation and Sound" package. In the details of that package, it clearly states "Voice command of radio and music". What's that referring to if you can't use voice command with music at all? At this point, does voice command work with anything at all besides controlling a phone call? I'm having a really hard time with this. I can live without voice control for the navigation, but no voice control for music is a deal-breaker for me. My local dealer tells me that the 2011 8.4N does have voice control of music, but he's probably just reading that from the spec sheet. How can this function be in the spec sheet, clearly listed on the Dodge website, and in the owner's manual but not actually exist?

This presents quite a quandary for me. I really don't want to buy a 2011 Journey if it may never be able to select music with voice command as described in the owner's manual. I guess that means I should skip the 2011 and purchase a 2012. But the 2012 models aren't coming with the 8.4 inch screen at all at the moment because of a parts shortage. Do you suppose that parts for the new 8.4N unit would be allocated to special orders first? I'd be willing to special order if it means I would get the new 8.4N unit.

Really? Even the highest end 8.4 with Nav doesn't control music at all with voice command? The owner's manual says it does. If voice command can't be used to control music or the Nav, what good is it?

I'm in the market for a Journey Crew or R/T, but I wasn't sure if I should get a 2012 or 2011. Increased voice command capability might be worth going for a 2012. The problem is that NONE of the 2012 Journey's (at least in my area) have the 8.4 inch screen at all. Even the upper trims all have the 4.3 inch screen. The window sticker has a $1000 deduction saying that the 4.3 is substituted for the 8.4 due to a parts shortage. I'm guessing that's because of the Tsunami. So I guess I'll have to go with a 2011 to get the 8.4N unit. Does the 8.4N in the 2011 allow you to select individual songs from a USB stick or iPod by just saying the name with voice command?