pal

Chrysler service sucks (Chrysler service desks always believe in finding a fault with the vehicle which is not covered under the extended warranty, I will never buy a Chrysler because their service desk suck and I have tried them in many provinces so I have to believe that is is a Chrysler problem)! Intro: I am a technology expert with reciprocal ISO-9001 training, I know technology (Electronics, IT, RF, Hardware, Mechanics, etc)! The Journey has some problem with the navigation boot up. I believe it is some battery sensor. Also, since the computer in the VES is Linux based (which is fantastic) it may sometimes go into a 'disk check' mode. I just shutdown the car for about half an hour (or remove the battery) and the car/VES/navigation works again. The problem is more apparent when the battery is getting weaker. Note; I don't take my Journey/RT to Chrysler anymore, the car 'breaks' more often when I take it in. For example, I paid $200+ for a 60 something point check and the very next day my transmission cooling cable blew. I am assuming that the check was never done and there is a good chance that my Journey somehow 'swapped' its part with another Journey (like Herbie - Love Bug). I have owned and used over 45 cars in my life, I know good ones and bad ones, the Dodge Journey R/T (09) is a good vehicle, but Chrysler service, I believe, cause it to break. Since I stopped taking my car in to Chrysler it has stopped breaking. Other gimmicks they try are 'we cannot find the VIN in our system so you will need to pay for the service'. When you ask for that in writing they refuse it and when your threaten to sue 'oh it just came up - must be a computer glitch'. I look after it myself, after paying for the extended warranty. NEVER BUYING CHRYSLER, NEVER VISITING A SHOW ROOM, NEVER BUYING AN EXTENDED WARRANTY!

I am interested in finding out how many people have had their transmission fail on them soon after warranty. I am a data analyst and I feel there is something 'wrong' in this equation. I for one plan to stop taking my car to the dealer way before the warranty is up. I have seen that this penominon (transmission fails soon after warranty goes) is not limited to one brand. Unless the transmission has a 'timer' in it like 'oh warranty is up lets fail', I wonder if there some 'other reason' for this. Any ideas or comments? It does not matter what brand.

I have done 74K Kms in my dodge journey AWD 09. It is a fantastic car. But I feel it is so only on the 3.6L V6. I had Transmission repair done on it after 62K. It was after trip to Lethbridge and running it in -35C without heating it up. All things equal it is a good vehicle. I have my doubts about the service people though....

I have a '09 Journey R/T with 19". A few of my engineering friends warned me against the 19" saying it would be rought. I drove over 20,000 KMs last summer accross Canada and the ride was fantastic. You may be having an alignment issue. I had an alignment issue and I had to 'convince' the tech guys to fix it.

I was going to trade in my 09 R/T (fully loaded) Journey to the 11 Journey... somehow having a closer look, I prefer the 09.