My 2014 Journey was great in the beginning, until the "California El Nino rains" brought to light the car's roof problems. After the rains began, I noticed water stains on the roof above the cargo area, and with weeks of rain, the cargo area was wet daily. I had to leave a towel in the back to soak up all the water. When we brought the car into the dealership, I was told that they would cover the cost to repair, UNLESS, they could find debris that I should have cleared off myself. Really? What does that mean. I wash my car and take it through a car wash, but was never told that I should clean the "gutters" on my car.
Well, of course, they found some debris, so they told me that the cost ($300+) was mine to pay. I live in the Bay Area/Silicon Valley and during the work week, my car is in the employee parking garage. At home my car is parked in front of my house.
I am almost done paying off this car and I am frustrated that apparently, this car should have come with it's own umbrella! This is a car that is advertised to be able to withstand the wear and tear of an active lifestyle. Apparently this is not true. This car wasn't tested for weather. I like this car, but am disappointed with the choice in manufacturing NOT to test for water, or worse, the choice to choose a less expensive, less water-tight seal. This is my first Dodge, and it may be my last.
