2015 Town and Country Platinum. Never heard of such a thing as active headrest. Bought some seat covers which said to remove headrests. Was able to get the button side to come up but the other side locked at its max height. I did not know you could just press in the sides of the plastic (both sides) so I twisted (unscrewed) the cap and it popped up allowing me to get to the push tabs on each side. I had no idea there would be a wire in there. I felt some resistance as I rocked it upward. All of a sudden it came out with a wire and plug on the end of the shaft. I looked down in the hole and there was no sign of the other end of the plug. Got on the tablet and found out it is a no no to remove the headrest. Crap! Also read that a trip to the dealer would be needed to re-install. Luckily I did not pull the wires out of the plug...it just came unplugged. Thinking that I am not going to the dealer to have them plug it back in, I pulled outward on the plastic on the backside of the seat....just toward the top. It pulled out enough to see the other end of that wire. I snaked the wire/headrest back into their holes and plugged the wires back in. Seems to be fine. No warning lights no issues.....it was just unplugged. Anyway, returned seat covers. Now that I know how to unplug the headrest it wouldn't be a big deal to remove if I ever need to again.
