psgoe the dealer just scammed you. This issue is so old and has affected so many people that they know they cannot do a software fix and they have to replace the unit. This is such a massive issue that they should replace the unit for free. I would suggest writing a letter or calling customer care at FCA to try and get this resolved. If you cannot get satisfaction then maybe go to your local news station to bring this massive issue to light. Good luck.
Daniel Krajenke got a reaction from jkeaton in Can't Unlock Maps