Robbywankanobi

Updat: I called uconnect customer service and explained the problem. The guy asked me to do a soft reset that involved placing the car in accessory mode, holding down both the vr button and the phone button for 30 sec, then turning the car off and opening the door for 30 sec. This was supposed to reset the voice activation but it didn't. He says I need to go to a dealer to get the module checked, diag service is about 100$ no matter what. If it needs to be replaced, dealers get to set the price on the unit and labor, so no telling how much it will end up costing. At this point I'm ready to just go without it, unless anybody has any ideas where I can buy the module besides a dealer.

Ok, so after looking at dodge bluetooth compatability guide and paring instructions for my model and phone, I still have not found any resolution. the uconnect pairing guide doesn't even list my radio as an available model for my Journey. I've tried multiple phones and still get no response from my radio as far as a passcode or even "seeing" any of my phones. I get no response from my unit when I push the voice button, no voice prompting me for anything. I feel that I have a defective unit and I guess im going to head to the nearest dealership, 50 miles away, to try to get a resolution. Thanks for the advice.

Awesome, thanks for the info. I will try when I get a chance and post my results.

I've tried using my windows phone (Nokia 920) with no luck. My phone shows the enter passcode for Bluetooth screen, but I get nothing from my radio. How do you perform a factory reset?

Yes, I have the one that is labeled voice, and the one with the phone icon.

Ok, so I have yet to see anything with my specific problem on any of these forums. Maybe I have a multitude of problems, maybe I have none. Basically I just purchased a 2012 journey with the 4.3/rha system in it. Dealer description says it has uconnect with phone and voice activated dialing. Shows the controls on the steering wheel, both the voice and the phone, and shows phone Bluetooth in settings. Nothing happens when I push either of these. Not a voice, not a response, and the touchscreen hangs for a min after I push phone Bluetooth. On my iPhone 5s with iOS 8.2, an error message pops up that says uconnect not compatible when I try to pair the Bluetooth. If I plug in via a usb cable, no problems. Plays pandora, allows me to control everything, but cannot make or receive calls. Any help?