I sent and Email to Chrysler Customer Care and they also pointed me back at the dealer.
I am in Ohio, not Canada.
I have spoken to the dealer and we are going to drop the Journey R/T off and see what they can figure out.
According to my understanding at this point, there are only a couple of things it could be and unless they have a firmware flash that will resolve the issue, the next step will be to replace the unit.
I have spent over 3 1/2 hours on the phone with Sirius and that went no here. In the end they said it would only be one of three things. 1 -- Some sort of connection issue for data in the harness or antenna, 2 - The unit needs a firmware update of some type. 3 - The unit is actually defective for some reason.