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jenniferose88

Journey Member
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About jenniferose88

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  • Region
    U.S. Northeast
  1. I posted on Tuesday about the electrical issues I've been having since purchasing my brand new Journey back in May. I contacted Dodge, and they contacted my dealership. Dodge told the dealership to keep the journey as long as they needed to, and Dodge is paying for my rental car. My question is, I know each state has their own lemon law, and Indiana's lemon law states it must be attempted to be repaired at least 4 times or in their care for a total of 30 business days, all before 18,000 miles or 18 months from purchase. I took the journey back to them Wednesday and was told it'd be mid-late next week before they can get to it. If this issue continues and my Journey does not get fixed properly, will Dodge buy back my car? And how does that process work? I'd actually rather them buy it back now, I don't even want the car with it having the issues it does, knowing that it might not fix the problem.
  2. There's no recalls as of yet if I put my VIN on Dodge's site.
  3. That's dumb. Why is it even an option then. I'm beginning to not like Dodge. My husband is a complete Toyota person, so it took a lot of convincing to get a Dodge, and all these issues are not helping my cause any.
  4. I'm sure there is, but I'm not sure where it's at. Also, my daytime running lamps have never worked? I have the setting turned on, but they don't work. Could that be related to the issue?
  5. Yes, they put me in a Dodge Dart - which sucked! They told me they called Dodge's "help desk" the day I dropped it off to them, and none of them had ever heard of this issue before. The advisor at our dealership seems like an idiot to me. He didn't even know what the part they're waiting for is called, or what it is supposed to do. Either that, or he wouldn't tell me because since I'm a female, maybe he didn't think I'd understand. Which is just the opposite. I was raised changing motors my entire life. I just emailed Dodge a little while ago, and got a response back. They told me they'd call me as soon as someone is available to pull up the VIN info.
  6. I purchased a 2014 Dodge Journey in May 2014. I had the car less than a month when the issue happened for the first time. The vehicle had less than 300 miles on it, and I was driving when suddenly all the electrical parts of the car just shut off, my radio, the screen on the radio, the air conditioner, the screen in between all my gauges that tell me vehicle information, and all of the lights. The gauges all bottomed out, and the engine bogged down. This happened 3 more times from June to the beginning of August. I took my car to the dealership on Thursday, August 14th and they kept it for 8 days. I was told that they ordered a part for it, but they didn't think the part would fix the problem. The part has not come in yet, they said it would be a few weeks (I was initially told they had the part and I would have my car back the day after I dropped it off. Then, there was no communication from their end for the entire week, I was calling them, but not getting any answers as to what was going on. When they told me they had a part ordered, they led me to believe they had found the problem.) When I called them on Friday, August 22, they told me they had driven the car a little, but hadn't found anything wrong with it. And they told me that I just need to drive the car until the issue becomes frequent enough to create a noticeable pattern, then bring it back to them. I'm not ok with doing this, because there is something wrong electronically with the car, and I have 2 very small children, both under the age of 2, in my car with me the majority of the time. Has anyone heard of this before?
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