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doc

Journey Member
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Posts posted by doc

  1. I bought the journey on july 2008, and both sun visor covers of mirrors broken after 2 months of purchase; I went to the dealer for the first service and mentioned about it, they told me that they can order if I want it by paying the 60 dlls of each, because the warranty did not cover. Of course I was very disapointed with that. The lot # for both sun visor are dec 07. Are yours the same, you can check it on the inside of the cover, (looks like a clock, ยท# and arrow) ??

    I don't know about your dealer, but my local dealer replaced both sun visor covers under warranty (with no charge to me). I think that's been the case for other members of the forum that have had the issue. I'd take your Journey to another dealer and see what they can do. If they broke with normal wear and tear, emphasize it.

  2. I'm looking into my state's lemon laws as well. I'm not quite there yet, as this will only be the 2nd repair for the same issue, but I expect that it will not be fixed anytime soon. When I called the dealer to schedule the repair, he told me that he already had 5 Journeys being fixed for a range of issues in the shop and it would be at least a week until he could look at mine. I just finished putting a trash bag over the roof of my car, b/c its supposed to rain this week and somehow I have about a half liter of water that has collected in the rear door panel. As for where to start, my guess is as good as yours. I googled "lemon law" for my state and got about 50 hits.

  3. Well I just got my Journey back after they worked on the sunroof for a week. And guess what, it still leaks, except this time not just in the car wash, but during a light drizzle. They really should issue some sort of recall for this issue. It's kind of ridiculous to have to deal with this in a 5 month old car.

  4. So far, I've had the following problems (and my Journey is 3 months old).

    1: Passenger vanity mirror cover broke off.

    2: Sunroof leaks into the interior every time it rains.

    3: Creaky headliner on the driver side.

    4: Squeaky steering.

    Overall, these are not major problems and aren't that big a deal. But I've never owned a car with this many problems. Frankly, it's ridiculous.

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