We just bought in Oct a 12 Dodge Journey SXT AWD and it has been a headache since. It had 34,000 miles on it, so still under warranty and we bought the bumper to bumper to 100,000 too.
Well first we had an issue start with it shaking when you let off the gas peddle or brake, like really shaking. This led to check engine light. Went back to dealer and they turned off light and updated something on computer. Though shaking is still there. Then a couple weeks ago it was raining a lot here and I parked it front tires in at a friend's house, back tires on drive front on grass. We had a lot of people there, like 20 cars, so how we had to fit. Went to leave and the mud in the grass starting eating my Journey. I didn't run it like crazy, just tried to back it up. No turning of back tires. (Perhaps AWD doesn't work in reverse). Had to be pulled out by a tractor via trailer hitch. Nice little dent on back end now. A couple days later my check engine light comes on. Went to dealer again. Light is not covered since they can't figure out why it threw the code ($100 to reset). And AWD transaxel fluid is dirty and looks burnt. So we must pay to flush and clean fluid. Again not covered. Chalked it up to $333 mistake. Don't park head in on slippery conditions. Well vehicle back finally and now light is back on again. And we can tell AWD is not engaging again. Dealer is not calling me back. Worried it is another $100 turn off light expense again. Anyone else have this issue? I think this is just a crappy dealer, because we got remote start added and one fob didn't work, and they said sine fob isn't attached, its not covered by warranty, though brand new from mopar. Went to a dealer an hour away just to get fob replaced for bad transmitter, no charge of course.