There was a TSB issued for this condition. I have included it below.
NUMBER: 23-004-10
GROUP: Body
DATE: February 27, 2010
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
SUBJECT:
Sunglass Holder Will Not Stay Latched
OVERVIEW:
If the overhead console endures excessive heat the bezel may warp and the sunglass
holder door will not stay latched in the closed position. Dealers are required to replace the
bezel and follower arm which guides the sunglass holder door.
MODELS:
2009 (JC) Journey
NOTE: This bulletin applies to vehicles built before March 27, 2009 (MDH0327XX).
SYMPTOM/CONDITION:
The customer may experience the sunglass holder door unlatching and not return
returning to the closed position in high heat conditions.
DIAGNOSIS:
Inspect the sunglass holder door, if it does not return to the closed position, perform the
Repair Procedure.
PARTS REQUIRED:
Qty. Part No. Description
AR (1) 68079408AA KIT, Overhead Console Sunroof
AR (1) 68079409AA KIT, Overhead Console W/O Sunroof
NOTE: Each kit will include two follower arms but only one is needed to perform the
repair procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
C-4755 Trim Stick
NUMBER: 23-004-10
