The video above is great but i contacted customer support and they told me that my 2012 DJ would not be able to have the upgrade to the 8.4 from the 4.3 due to the fact that this year they put 3 different types of wiring harnesses in some vehicles (one happening to be mine) where an upgrade is impossible at this time,does anyone know about this?? or am i getting a load of BS from an unknowledgeable customer care specialist that is only there to make the customer feel warm and fuzzy about their new purchase that they are not happy with. i want to install the works like the video, although nav is not that big of a deal since i have a Garmin nuvi already, i do want the bluetooth capabilities but this is all that i really want to add, can someone help me out? my dealership does not even know how to upgrade the system yet.
