StarBeast

I've had my 2012 Dodge Journey SXT in the shop for over 2 weeks for the same transmission shuddering. They replaced the Valve Body and the issue still happens. Chrysler wants them to open the transmission and dismantle it now. However when I went up the dealership to talk to them about replacing the car or compensating me for my trouble, now all of a sudden they are saying that this normal for the SXT. They called it a "Characteristic" of the SXT. I told them, "Why would someone want a car that has a chatacteristic that shakes the car when it comes to a stop." I'm still fighting the dealership about this and have obtained a lawyer to pursue this further.

Yes, we bought our's late March and about a month later it started doing that. The car has been at the dealership for repairs for this issue for 2 weeks now. After going back and forth with Chrysler they seem to think that it's the Valve Body in the Transmission that is causing this issue. They ordered a part, however it was hard to come by as the part is on Backorder. They called me this morning and said that they the part should be in tomorrow. I'm hoping that this will correct the issue. Sucks that on a brand new car they already have to crack open the transmission.

We bought a 2012 SXT in March 2012 and we also started having issues with the transmission shuddering when coming to a stop. While the dealership was driving it around to figure out the issue it shuddered for them while accelerating. They have now had the car for 3 weeks, going back and forth with Chrylser about it. Chyrsler told them to take apart the transmission and inspect some things, and NOW we are waiting for a part that is on BACKORDER. In the meantime we can't drive our Brand New car b/c the transmission has been taken apart. Luckily the dealership is paying for the rental car. If this doesn't fix the issue, I'm going to push that this be a Lemon. This is the 2nd time we had the car in the shop for this same issue.