baknblack

Update: since having the real axle seal replaced we have had 1 other problem with this vehicle which is the documented volume blast from the radio sometime when starting the car. I hear a radio flash resovles this issue. 11.5K and all is well.

Dang, and I thought I shouldn't have problems this early on. These new vehicles could get expensive for Chrysler huh.

I sure hope it's just a poor batch of seals or a glitch in the assmebly proccess. Time will tell I guess. I'll be keeping a close eye on mine.

Thanks for your reply. Now I understand how the rental car part of the service contract should work. It's also very handy to have those numbers in case I ever need them. The warranty is through Chrysler. good news is they got the seal in today and our vehicle is ready to pick up. I am hoping this issue is just a minor blip and we get years of trouble free service from this vehicle. Overall I'm impressed with the build quality of the dodge. It really rides and drives nice but, With the new Pentastar engine and redesigned drive train plus all the elctronics on it I was afraid to purchase it without the lifetime service contract. I know there has to be a few bugs when new engineering is introduced.

Since vehicle had about 1k on it have noticed an oil burning smell after driving. I crawled under it this weekend and found oil leaking from an axle seal on the rear differential and it had been making it's way onto the exhaust. It's at the dealer now. They found the same thing I did and are going to replace the seal. I hope it's nothing but a nicked seal during assembly. From my research on google seems it and various other seals seem to be a problem on a lot of dodge vehicles. Problems this early on make me glad I purchased a lifetime service contract on the vehicle. This particular Journey was assembled in Mexico. I don't know about everyone else but, I expected better from a new vehicle. going on 3 days without our brand new journey because the dealer didn't have the part. The dealer gave us a used ford to drive which they weren't obligated to do but, it was after my wife(it's her car) threatened to throw a fit in the showroom if they didn't. She told them if the car was a few yrs old she'd understand the no loaner car but, she'd only made one payment on it and they were giving her something to drive, lol. I love that woman!!! Our service contract reimburses 35 a day for 5 days for a rental(what a hassle) any comments anyone?