MattStoddard

My 09 Started that a few years ago. I had to pay the $100 deductible for the lifetime I purchased to have it fixed. It started 1 year after purchase at 12k miles. I just stopped washing the car and it has not gotten any worse.

I have a 2009 SXT AWD Journey. We bought it in Aug 08. Since late 09, we have had 4 radios swapped in the vehicle. The radio is the single disc, hdd, touch screen, no navigation model with the Rear Entertainment System for the over head screen.. It seems to keep resetting itself. We loose all of our presets, the DVD restarts from the loading point instead of where it was when you turned the key off, and we lose everything on the HDD. We brought it to the dealer and all they do is replace it because they can not find the problem. It even reset when we went out to the car to show the Service Manager the problem. They keep our car for a day or two, replace the unit with a Chrysler refurb unit and send us on our way. We have had several with other people's presets and stuff on the hdd. One time, we could not get the DVD out of the unit. I have searched on this matter and have not found an answer. All they tell us is that they just have to keep replacing it until it is fixed. How is that a repair? Anyone have any ideas?

I just took my 09 SXT AWD in for a hesitation at 45-55mph, a hum and/or whine (they kept telling me it was injector noise, for over a year and a half), then would jerk at low speeds. I got it back today after they replaced the transfer case. The noise is gone, but still acting funny. 41k miles, brakes and rotors front and read at 25k miles, 5 radios, and the rear monitor replaced.