takin5

The dealer, is useless. They sent us home with the car (yes, we did have a rental at their expense) and said that is their policy and 'let Chrysler deal with it' - so after 31 days at the dealer we get the car back - in the same shape it arrived in - same problem. They claim it is 'road safe' altho I'm concerned it might short out or something. Now, one of my keys doesn't work (I haven't had time to check to see if I am able to reset it or if the dealer has to) and haven't even had it for 24 hrs and it's pretty cold here and my windows had condensation all over them - so my kids took to putting the windows down to clear them - guess what - now they won't go back up. It's -4 here and 8pm at night and now I have nowhere to secure my car. Do you want to ask me if I'm furious? (it's bad enough when I got it from the dealership it wasn't even put back together properly and loose pieces and bolts and screws were strewn thru the car - CHOKED is not a strong enough word). An entire month they had it and they didn't even clean up behind themselves. Will have to try dodgecares..thanks.

I'm curious to know if this went any further?? I bought my journey a few months back, and the dealership has now had it for over 1 mnth because the radio won't turn off when I get out of the car...was told it was a module, new module came in - and when it did - it caused other issues but didn't resolve the radio issue (???) so they kept my car ...apparently they are on build 3 of this module with no clear end in sight. Got a call today that the next new part arrived - but did not resolve the problem - dealership told me to come get my car (with the radio staying on about 45 mins AFTER you get out of the car)....Kind of wondering how THAT is my warranty working for me? Would love to hear if I am the only one....Did also have the 'German' issue (only once) about 2 mths prior to this radio problem but I was the only one in the car at the time....the touch screen froze up so couldn't turn car on or off or do anything and just about died (was SURE I didn't touch anything wrong!) glad to read I wasn't the only one with THAT problem!.....