bew

Okay Forum sorry I just need to vent... My Journey arrived at the dealer on Nov 11th. However I could not get in touch with the delivery manager for a week when I finally got him on the phone he told me he could not look up my car by name and only could look it up by VIN, strange but okay. When I got home I called him with the VIN and he said yes it is at his dealership which I already knew. We scheduled an appointment five days later which is today; however, three hours before the appointment he left a message on my voice mail saying the keyless ignition was not working correctly and it will be a while before I could pick up the car. Naturally when I called him back he did not pick up. This entire process has been very frustrating. This will be the forth time this so called new car has needed repair before it has been delivered.

Thanks Goaltender, While I will not pretend I believe cars do not get transit damage from the factory to the dealer it is the three times over a two week period in repair status that worries me.

Thanks generaltso. The insight movement report states it was scheduled to build on August 3 but completed and shipped to storage on August 17. It was not actually listed as released from the factory until September 15 and put on a train until Oct 1st so you may be right. That said its the three Fenkell Repair Status - Damage Reports that concerns me more than the actual time.

I had the same problem but I used the link below and was able to track mine. just replace the two <paste vin here> with your VIN number and copy the entire link in you browser. worked for me, good luck. http://insightnl.extra.chrysler.com/inl_dealer/INLRouter.jas?INPUT_ACTION_NAME=com/uprr/app/inl/action/DealerVehicleTraceAction&INPUT_DEALER_CODE=24099&INPUT_TRACEABLES=<paste vin here>&INPUT_SEARCH_BY=VIN&dummy=<paste vin here>

Okay my Journey was ordered on July 29 and it still has not been received at the dealership. I checked the status and it is in Fenkell Repair Status - Damage Report for the third time in three weeks. My question to the forum is has anybody else had to wait 100 days for a Journey to make its journey and does anybody have any insight into why a car would have to go into Fenkell Repair Status - Damage Report three times? Thanks in advance for any assistance you can provide.