I just went through this exact issue with my 2011 RT. Salesman told me it included uconnect bluetooth (he honestly thought it had it), and since my car is loaded we assumed he was right, got home and no bluetooth
You cannot add the uconnect phone after the fact, even if you have navigation etc...it's not an available part for the 2011. So you return your car or your out of luck, end of story.
My dealership is awesome and have been great through the whole ordeal. They are footing the bill for a car audio store to install an aftermarket bluetooth system through my stereo (no cheesy wires, will be integrated etc). Not perfect by any means as it wont run through my 8.4 screen but I dont have 3+ months to reorder and wait. At least I'll have bluetooth
The sales manager told me when he ordered my car he tried selecting the bluetooth $300 option but for a long period it wasn't available in Canada for some unknown reason.