Dear John ,
Thank you for contacting Garmin International. I can definitely help you. We have not released any updates for the Uconnect. Your device does not have traffic capabilities.
With Best Regards,
Alexander B
Product Support Specialist
Dealer Technical Support
Garmin International
913-397-8200
800-800-1020
913-440-8280 (fax) Att: Alexander B, Associate #6976
www.garmin.com
Additional solutions may be found at http://www.garmin.com/garmin/cms/site/us/support/searchsupport
Original Message Follows: ------------------------
Escalation from KANA On Demand Self Service Subject: 2011 Journey 8.4 in touch screen
Message: I was sent a update disc from Chrysler but the disc has 430 on it and the garmin wont read it. took it to the dealership and the same.Trying to get the Traffic to work on this and it will not display. Sirius radio told me its chrysler and chrysler said its you. I just want it to work.We are going on the road trip on monday and have this nice looking radio in the car and i have to use my nuvi 1300T to help me with traffic. What is wrong with this picture?Plus when when you turn off the car and had a trip planed it looses it.Not looking good here.Please help
Knowledge Session Log URL:
http://iqc.garmin.com/eCustomer/KODSelfService/sample.jsp?session={a9f60510-7377-11e0-6504-000000000000}
Knowledgebase:
garmin
Market Name:
On the Road
Product Group:
Chrysler
Product:
Uconnect Touch
Serial Number:
Software Version:
Type:
User ID:
Name:
John
First Name:
John