notsohappy
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About notsohappy
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I have a 2009 w/21K At 14K heard the squeal reported it twice, dealer couldn't find. Finally diagnosed and water pump replaced at 17K----only the tip of the iceberg with this vehicle but just to share...
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I want to love my Journey, but it's complicated
notsohappy replied to mwhitcomb's topic in Owner Impressions
same boat! Love the car but... new pads and rotors front at under 12k-need to do again at 21K AND need rear lifters replaced under 12K water pump replaced just after lifters pass window froze part way down or up-had to replace motor in window-need to do again at 21K in multiple times for check engine light -
I understand there are more expensive pads and rotors, but why should we all be suffering because of Dodge's shortcomngs? Why should we have to pay privately? The quality of the brakes is sub standard-Dodge should be addressing THAT! Mine were replaced at under 12K and now at 21 need to be relaced again, as do my rear brakes.
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How dod everyone find out about the extended brake warranty? I never received a letter and if you search for Dodge 2009 Journey bulletins, it does not appear. i found out only as a chanve and I am furious! Had to replace front rotors and pads at 11,000 miles under warranty. 2 months ago noticed a problem again-didn't have the cas (assuming they were not covered) so parked the car and have been carpooling and driving an older car. Called the dealer to ask if by chanc they would be covered still since it was under a year since they were replaced---only AFTER I said when will Dodge acknowlege the problem or HAVE tey acknowledged it, was I told about the "bulletin". Problem is, just found this out, have 21K on car, but my 24 months is Wed! So now, rather than the 50.00 I should be paying, had they sent me a letter and I had gotten it repaired in Jan, I have to pay 100.00 because I will be a day or 2 past. Oh, and did I mention I alo need REAR rotors at 21K????? hmmm, and at under 12k, lifters replaced, water pump replaced, check engine light module and a whole bnch or related because check engine keeps coming on, replaced pass window motor (broken again), replaced 2 front visors, leak in 19" tires....and on and on!