2010 Journey R/T with the 6 CD changer system, U-connect and built in Navigation (all one control unit).
Just recently, the CDs won't read. After a min or so, it says "Bad disk" and asks if I want to eject. I can load and unload all 6 CDs, and have tried changing CDs in case there were physical problems with the CDs themselves- nothing works. From time to time, it will start to read one of the discs, and play the song, but after a few seconds, it will stop, and go through the "bad disk" scenario.
I'm thinking a bad laser head, or dirty. But, as I understand, these "CD cleaners" are just bogus, and don't work.
Anyone have any other thoughts? I've had multiple CD players in 3 of my cars over the past 12 years, and this is the first one with this issue.
We have 85,000 km and bought the extended warranty, but I suspect it does not cover this issue?