Paul04

Yes hello dean, I’m having an issue maybe similar I’m not to sure. You see my mother haves a 2020 dodge journey crossroad fwd lnline 4 engine and she was at the gas station getting gas while she was inside and came back the car did not want to start up, she opened the door no lights on the dash or the interior lights, so we tried giving it a jump, even used a truck and waited about 15 minutes to 10. The lights would come on with jumper cables being used but once disconnected even waiting that long the car would shut right back off, battery is good cause I went ahead and took it off and went to AutoZone they cleared it, alternator is new I understand it could be faulty but I highly doubt that’s the case, is there anything that could be done in this situation? Maybe the grounds? -Paul