My wife has a 2016 Dodge Journey Crossroad 2WD that we bought new. Have had no major problems with UConnect until now.
Both of our Galaxy Note 9 Android phones were connected to the Journey's UConnect & were working fine & have been for over a year since we got them, but today, they wouldn't connect. I tried deleting them & then scanning to reconnect them, but the phones don't see uConnect and vice versa. The phones see each other & they work on our other vehicles, so I believe the problem is in the Journey's UConnect. I don't want to delete all my connections as I have a number of them set up, and as I said, I feel confident it isn't the phones because they work everywhere else. We tried connecting in our garage and also 5 miles away in the country with no luck, so I don't believe there's anything interfering with the connection.
Can the Journey's UConnect be reset in some way to get it to start working, like disconnecting the battery or some other reset function?
Has anybody else experienced or been aware of this type of problem & found a solution?
