T'sDee

Yes, I have contacted Sirius many, many times and they've sent many, many refresh signals and nothing has worked. I had my car at the dealership on Friday, June 14th, 2019 an they did a complete restore on my radio twice and it is still not working.

I have a 2016 Journey Crossroad and I have full subscription to Sirius. In February 2019 I renewed my subscription for another 6 months(everything was working at that time). After that renewal my Travel Link stopped working. It shows that I'm subscribed, but when I push the Travel Link button it says Data not available. I have taken it to the dealership 2 times and the last time they did a factory reset on my radio and it still isn't fixed. I have had at least a dozen refresh signals sent to it, to no avail. If I use the voice command it works fine. I can ask for the nearest gas station, grocery store, etc., but if I ask for the weather forecast it again says data not available. Please HELP!

I have a 2016 Journey Crossroad and I have full subscription to Sirius. In February 2019 I renewed my subscription for another 6 months(everything was working at that time). After that renewal my Travel Link stopped working. It shows that I'm subscribed, but when I push the Travel Link button it says Data not available. I have taken it to the dealership 2 times and the last time they did a factory reset on my radio and it still isn't fixed. I have had at least a dozen refresh signals sent to it, to no avail. If I use the voice command it works fine. I can ask for the nearest gas station, grocery store, etc., but if I ask for the weather forecast it again says data not available. Please HELP!