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Rannissa Merali

Journey Facebook
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About Rannissa Merali

Profile Information

  • Region
    Canada Prairie Provinces
  • Journey's Year
    2014
  1. Hello! This is a frustrated and somewhat angry customer of the Journey. I have a 2014 Dodge Journey, just got it in 2013 Nov. And I've had issues where the car will not start! it's not cold, or anything just in the garage or a parking lot and it doesn't start. I had the 2007 Caliber before and NEVER had these problems. It's happened 4 times in the last 5 months, when I sit in the car and turn on the car (with the button) it doesn't turn on. The brake pedal and the ignition button in the car doesn't let me press it, it seems like it's locked and the check engine light turns on.After like 20 min, it starts up again like nothing has happened. (it's very intermittently). Now I took it to the Dodge dealership twice now where I had purchased it (because it's under warranty) and they haven't told me anything that is helping. They can't replicate the issue and they have said nothing is wrong AND wanted to charge me $357 for the diagnostics. I took the car, and refuse to pay the payment, but I still am not sure what is happening with the car. Has anyone had any problems like this? Or any idea what is wrong with it? Any feedback/ideas will help! Thanks!
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