Hi guys, we're another dodge journey user from Indonesia.
We bought my dodge 2011 in 2012 and it was brand new. We don't use it too often because we leave it in our other home in another city. The car's trip is over 7000km. A few months ago we replaced the battery at the chrysler dealer we bought the car from. There were some changes in the car after the battery had been replaced, such as the lock system is no longer automatic but we now have to press the remote to unlock it. Before, when the car was locked, if I hold the car key, I can unlock the car with just pulling the door handle (without pressing the button in the key).
Last week, we went to a shopping mall and stayed there for around an hour. when we left, the car was Initially okay, we managed to pass a few blocks in the parking lot, however before we even managed to leave the parking lot, the car suddenly went off. The window and lights can all be turned on but the engine just won't start. Then we called the chrysler technician and what he did was just unplugged then plugged back some cables in the trunk and the car went back on. The technician said it was the computer problem and he told us to bring the car to their workshop the next day (because the problem happened on a public holiday) and we did just that the next day. He said there were 2 other dodge journeys that had the same problem as ours recently. We had left our car at the workshop since last week and today the dealer contacted us that the computer needs to be replaced and they need to order it (I'm guessing from America). It will arrive in 45 days and it costs around US$2,000.- Apparently throughout the car stay with them since last week, they claimed that the car will turn on on some days, but it won't start on other days. Not really sure why this is.
I therefore want to ask your opinions if the problem really is from the computer or is there any other problems that could lead to engine suddenly shuting off? If we replaced the computer will it really stop the problem (the engine won't suddenly shut down while driving)?
Thanks in advance.
