DodgeCares,
Thank you. I did find another dealership with an appointment in 2 days.
Bramfrank,
overdramatic? No. Not at all. just expressing my disappointment with Dodge/Chrysler. I am in this Journey because my Town and Country had a transmission failure with under 50K miles. to break even on that with a trade the best I could do was at a Dodge/Chrysler dealership. So at this point I'm not confident in any of the products.