nelsonkn1

I don't disagree with any of that. It's the same thing the service tech told me. We purchased this Journey with 43,000 miles on it. There were no leaks or signs of anything. We didn't notice any leaks until the week after taking it to the dealer, which is why it went back. I used to do all the service on all of my vehicles. I got enjoyment out of it. I'm past that. Working 50+ hours a week and ripping apart a car on a Saturday is no longer my weekend plan. Yes, the dealerships can be outrageously priced but you get what you pay for. I would much rather grit my teeth and pay it than sitting on the side of the road waiting for a tow truck. Anything I can't fix or refuse to try is done by the dealer. New or used, there will always be issues. Sometimes minor, sometimes major.

I love dealing with people who think they know it all, yet know nothing. We just purchased this vehicle used at the end of last year. We didn't have any problems with it until a couple of months ago. One thing you did manage to get right is the fact that I don't change my own oil. I don't enjoy doing it, I work a lot and I can afford to pay someone to do it. It has nothing to do with sticking it to the dealer. I took it to the dealer. They said nothing was wrong. Took it back a week later and they said the heads were blown. This is a site for informing consumers. If it's a manufacturer's issue it should be shared. I hope whatever dealer you work for is nice enough to do so.

If you haven't already been told, your head gaskets are blown. We just experienced the same problem. The car would run hot. The coolant levels were fine and the next thing you know the coolant was gone. Ours got to the point where it busted the radiator and cracked the coolant overflow bottle. After taking it to the dealership a couple of times, we found a service tech with half a brain. Fortunately, we caught the issue 1 week before the powertrain warranty ran out. The journey has a 5 year powertrain warranty from the date of first sale. Don't be duped. Unfortunately, they are refusing to cover replacing the radiator or cracked coolant overflow bottle. They said it's not covered under the warranty even if it was caused by something that is. If you're having an issue with your journey overheating, take it to the dealership immediately. Don't let them fool you in to thinking it was a fluke. They know about this issue and are trying to avoid losing money. Now we have to pay almost $1,000 to replace the radiator and coolant overflow. It sucks but it made no sense to drive a vehicle with a cracked radiator to another shop to be fixed for less while the dealer is already replacing the heads.