RetiredLEO

The dealer we bought it from is not Dodge, and sold as-is. Contacted the Dodge dealership and the service guy was clueless. He told me my Journey had R65 in July but did not know if FCA would repair it again under the recall. I called FCA Recall using the number on the R65 notice and the rep said that recurring failure was covered. Amazing they don't realize the fix isn't working.

2014 Journey SXT CTP16 with current firmware Just bought the vehicle from a dealership, obviously used, 80K miles. Didn't check the nav system but we are experiencing the Can't Unlock Maps (no maps in database) issue. The first thing I did was check that we had the current software/firmware versions. Then checked Mopar recall website, entered VIN and saw that the vehicle DID have the R65 campaign "recall" this year. So, it is probably not a software/firmware issue but something else. I am going to contact the local Dodge dealer to see if there's a warranty on the R65 fix as we have no other warranty on the vehicle. I did check the FCA-Garmin website and see I can pay $150 for updated map packs, but my question is would reloading new Garmin maps actually work? The system obviously believes it has no map data other than the basic base map, which does have interstates and major roads on it. The question again is will it recognize updated maps?