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Dwise

Journey Member
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Posts posted by Dwise

  1. My opinion, my experience. If anybody is over reacting its you. You own stock in Dodge or something? LOL

    If they would resolve the issue there wouldn't be one. When something is defective (brakes and rotors going every year is not normal) they should own the issue and fix it. (and not at my expense)

    There's no overreaction on my part. The provide a crappy service and a crappy product they don't get my business. It's as simple as that.

  2. Well looks like my 2012 Dodge Journey is going on 3rd set of rear brakes.

    I've been complaining about the back brakes smoking at times, had it in to the dealer in July asking them to check it and they said it was fine. Had the rear brakes and rotors replaced for this reason in Sept 2013 and here I am getting the brakes done again.

    I've been complaining about the car being sluggish and hi rpm on hills. This is the reason they flashed the CPU in step one (my previous post) above. Thinking it has to do with the back brakes sticking.

    When I spoke to the dealer about the history and my complaints they tell me they have no record of me complaining.

    I will never buy a dodge again as long as I live. When my children are old enough I will discourage them from buying one as well.

    Not a happy camper right now.

  3. Here is my update on my car.

    The alternator and the battery was replaced. Was told that alternator shorted out and took the battery with it. I've had the car back a few days and now its going back in again with a bad strut. Less than 50,000 km.

    So far I've had:

    1. Had the CPU flashed to resolve an issue with the engine.
    2. Had rear brakes and rotors replaced after the brakes, according to the mechanic, came out of their brackets damaging the rotors.
    3. I've had the alternator and battery replaced. (car died and had to be towed into the garage)
    4. and now the car is going in to have a strut replaced. (noticed knocking after getting the car back)

    Not having a whole lot of luck with the dodge journey. :-(

  4. 2012 Journey Crew, 1657 miles, less than a month old...The battery light indicator came on...we called the dealer service, he said ok to drive, so bring it in, they would check. Stopped for an errand and when i pressed the start button, nothing....Called dealership, told us to call AAA and then come in and they would relace the battery. We did and while we were waiting we were going to see if the radio worked so i pressed the button and walla! it started,so we cancelled AAA. The battery light was no longer on but now the yellow engine light was on, we called the dealership and he said to continue in so we completed our trip to the dealer. When we got the dealer, he had a loaner ready for us and indicated that would have to check it our more closely. So we wiat to hear from them on Monday.

    I'm currently having the exact same issue with my 2012 Dodge Journey RT. The first time it happened was the first year I had the car but I managed to get it into the dealer before it died. They recharged the battery and told me that the rust protection module was incorrectly installed which was draining the battery.

    Here we are now a year later and the car is completely dead. Will not start. The battery saver mode clicked in, then battery light came on, then the engine light, air bag light, park assist light, abs light, everything started coming on. Wipers would barley move to clean my windshield.. The car died and would not restart. Had it towed into the dealer this morning.

    Will update as I find out more from the dealer.

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