I currently own a 2013 Dodge Journey RT. As of late, I have been having issues with both the Bluetooth and the Handsfree functionality of the vehicle. They are completely non-functional. Each time I try to use them, I'm met with a Please wait... message from UConnect.
I've read here on the forums that I should first try disconnecting the negative terminal of the battery for a period of time in attempt to reset the computer. However, after locating the negative terminal under the hood, I've been unable to disconnect it due to a plastic barrier around the nut. Here's a picture I found of it. Frankly, I have no idea how to remove this barrier, and the isolation hole shown here as item #3 doesn't seem to have a purpose. Just to add, I brought the vehicle in to be assessed, but after a $200 CAD assessment, they told me it would be $700 CAD to fix.
I can find the MOPAR part online for much cheaper, and I'm tempted to buy it and have my local mechanic install it. That being said, I just want give this potentially simple fix a chance before I fork out the cash. Am I missing something here to disconnect the terminal and battery? Any help would be much appreciated!
UConnect Bluetooth and Handsfree Stuck on Please Wait...
in Audio, Infotainment Navigation, MyGig, UConnect, etc.
Posted
Hi!
I currently own a 2013 Dodge Journey RT. As of late, I have been having issues with both the Bluetooth and the Handsfree functionality of the vehicle. They are completely non-functional. Each time I try to use them, I'm met with a Please wait... message from UConnect.
I've read here on the forums that I should first try disconnecting the negative terminal of the battery for a period of time in attempt to reset the computer. However, after locating the negative terminal under the hood, I've been unable to disconnect it due to a plastic barrier around the nut. Here's a picture I found of it. Frankly, I have no idea how to remove this barrier, and the isolation hole shown here as item #3 doesn't seem to have a purpose. Just to add, I brought the vehicle in to be assessed, but after a $200 CAD assessment, they told me it would be $700 CAD to fix.
I can find the MOPAR part online for much cheaper, and I'm tempted to buy it and have my local mechanic install it. That being said, I just want give this potentially simple fix a chance before I fork out the cash. Am I missing something here to disconnect the terminal and battery? Any help would be much appreciated!