MKOPEC66

On 4/16/2018 at 11:52 AM, DodgeCares said:

Hi MKOPEC66,

If you are still experiencing these concerns with your Journey, we would be more than happy to offer our assistance while you are working with your dealer. Please feel free to send us a private message with additional details if this is something that interest you. 

Julie
Dodge Social Care Specialist

 

Please contact me. Thank you

Just got my Journey back after the dealer having it for TWO weeks! They replaced the LF strut and mount, control arm and ball joint, rotor, bushings, and it is STILL rattling over bumps while braking. 

Three times it is considered a lemon correct? 

On 4/14/2018 at 7:29 AM, jkeaton said:

 

Everyone has this issue. Dealers first option is sway bar bushings. That won't fix it and you'll end up taking it back. Force their hand. Replace the strut mounts  

It has been at the dealer since Tuesday (it is now friday), and I did tell them that I wanted the struts, mount/isolators replaced. They have yet to do so. 

Hello! 

I have a 2016 Journey that I just bought with 31,000 mi. I have this klunk over bumps while braking and it is going back to the dealer on Tuesday. The replaced the sway bar bushings, and told me it was "fine". I saw there was a TSB but for an older model. Has anyone had this issue fixed on a 2016?