Finally got the time to bring the car into the dealership to get the brakes done. They replaced the front rotors and pads and turned the rear ones. All under warranty and pretty good service overall.
Where or how did you find out the brakes are covered within the first 20,000 miles or km?
I am really ticked off with this break issue, I am just over 24,000 miles on my Journey and my breaks are squeeking again. I decided to look up complaints on brakes for journeys and found you guys. I surely do not feel any better seeing that you guys are going through the same but what has my blood boiling is that I asked about warranty for the brakes and everyone I spoke to said "no way how could anyone cover a normal wear and tear item" so I had my breaks replaced shrugging it off to "I just happen to get a bad set of front brakes", but this is bologne. Now, I see that Dodge just designed the braking system wrong/ mismatched product with performance. I live in Miami the flatest place on earth and when I drive I count miles per gallon, meaning I will calculate my speed and distance to a red light and coast just to avoid the take-off and at the same time save brakes so you can imagine my surprise to squeeling brakes after 10,000 miles since the replacement.
I am printing this up and going to the last dealer left open for 50 miles and I am going off... I hope they replace under warranty. Actually I am calling corporate before I go. Should I try Obama (lol) since he should be at the corporate office handling business.
Brake Wear?
in Brake, Chassis & Suspension
Posted
Where or how did you find out the brakes are covered within the first 20,000 miles or km?
I am really ticked off with this break issue, I am just over 24,000 miles on my Journey and my breaks are squeeking again. I decided to look up complaints on brakes for journeys and found you guys. I surely do not feel any better seeing that you guys are going through the same but what has my blood boiling is that I asked about warranty for the brakes and everyone I spoke to said "no way how could anyone cover a normal wear and tear item" so I had my breaks replaced shrugging it off to "I just happen to get a bad set of front brakes", but this is bologne. Now, I see that Dodge just designed the braking system wrong/ mismatched product with performance. I live in Miami the flatest place on earth and when I drive I count miles per gallon, meaning I will calculate my speed and distance to a red light and coast just to avoid the take-off and at the same time save brakes so you can imagine my surprise to squeeling brakes after 10,000 miles since the replacement.
I am printing this up and going to the last dealer left open for 50 miles and I am going off... I hope they replace under warranty. Actually I am calling corporate before I go. Should I try Obama (lol) since he should be at the corporate office handling business.
I'll keep you informed = (