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Journeying15

2nd row right side seats stuck

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2nd row seat stuck in upright  folded  position  in 2015 journey .

I was driving  and they slid forward locked  all the  pushed forward. 

I've seen another  post from  last year,  but. No one gave  any answer..

No it is  not  off of The track. Yes the front seat is pushed  up as far as it can go. No i can't put the seat in the  down position, the console  is in  the way. 

 

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Edited by Journeying15

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first thing i would have done is swing by the dealership, they probably could help for free. i was having problems removing my second row headrest and was afraid of messing them up, went by the dealer and the manager said yea they come off he went out with me and showed me how to remove them, no problem and he created goodwill for free. a win-win....

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11 hours ago, Brian Quillen said:

Did any one ever answer this for you? I have the same problem. 

 

Hi Brian, 

 

If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know! 


Andrea

Dodge Social Care Specialist 

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On 11/2/2017 at 10:06 AM, DodgeCares said:

 

Hi Brian, 

 

If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know! 


Andrea

Dodge Social Care Specialist 

Andrea 

Mine are stuck in the down position. Making it hard to use the 3rd row. Any suggestions? 

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On 11/3/2017 at 6:13 PM, Ashley Fluharty said:

Andrea 

Mine are stuck in the down position. Making it hard to use the 3rd row. Any suggestions? 

 

Dealer 

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On 11/3/2017 at 6:13 PM, Ashley Fluharty said:

Andrea 

Mine are stuck in the down position. Making it hard to use the 3rd row. Any suggestions? 

 

Hi Ashley,

 

As @jkeaton suggested we would recommend visiting your local dealership for further diagnosis of your concern. If you need further assistance please don't hesitate to send us a PM with your VIN! 


Andrea

Dodge Social Care Specialist 

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I am having the same issue, but the dealer wants to charge 120.00 just to look at it!  Has anyone figured out how to fix this issue? 

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Mine is currently stuck as well, the dealership is closed until Monday and I have no way of taking everyone without use of the seats. I just purchased the car 4 months ago and am beyond upset. 

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On 6/16/2018 at 6:42 PM, Boymom said:

Mine is currently stuck as well, the dealership is closed until Monday and I have no way of taking everyone without use of the seats. I just purchased the car 4 months ago and am beyond upset. 

 

Sorry to hear. Report back the solution once you figure it out. 

Edited by jkeaton

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yes evidently the fix has not been disclosed to us here at the forum. people come with problems but a lot of one time posters after getting the problem solved dont bother to report back on what happened and how it got resolved, thus leaving others who develop the same problem with no idea on how to fix it. so please share with our readers on what happens to your vec... thanks in advance and good luck.....

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On 6/16/2018 at 6:42 PM, Boymom said:

Mine is currently stuck as well, the dealership is closed until Monday and I have no way of taking everyone without use of the seats. I just purchased the car 4 months ago and am beyond upset. 

 

Were you able to get it into the dealer? Send us a direct message if you need any help with this.

 

Jasmine

Dodge Social Care Specialist

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@DodgeCares

 

i have this same issue. It seems to be a common problem. I really wish that someone would post the fix. It seems funny that I find this posted on dozens of forums but never a fix. 

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havent had any one report back on this problem first thing id look at is can i get to the bolts that holds the seat to the floor, id try removing the seat then you might would find a way to un-jam them or simply use brute force to un -jam them good luck.

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On 2/5/2019 at 10:04 PM, Normanfam said:

@DodgeCares

 

i have this same issue. It seems to be a common problem. I really wish that someone would post the fix. It seems funny that I find this posted on dozens of forums but never a fix. 

 

Hi Normanfam,

We're sorry to hear about this! We suggest having your dealer address this. Please feel free to send us a private message if you would like any additional assistance with this,

Lydia

Dodge Social Care Specialist 

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I am having the same issue. The 2nd seat bench is stuck forward and will not roll back. It is too far forward to put the seat down, and is hitting the console.

 

I called the dealership and they want $140 just to look at it.

 

By something I read earlier, sounds like the seat is off the track but I can't even get under the seat to see the track.

 

Found no video in YouTube! 

 

Any answers?

 

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