DodgeCares

Hello Dodge Enthusiasts!
 
As you continue to navigate forum conversation, know Dodge Cares is always here to assist you. We exist to provide additional support as needed while your vehicle is in service. Our team listens to your concerns and are more than willing to provide you with additional resources and information. To strike up a conversation we encourage you to send us a private message. We look forward to your messages!
 
Hannah 
Dodge Cares

Hi Angela,
We sincerely regret to hear of all the trouble that has been associated with your climate control.  Please know that our team would be more than happy to provide an additional layer of assistance if you do end up connecting with your dealer again. What we can do is escalate a case on your behalf so that one of our Case Specialists 
could work alongside your dealer to find a potential solution to the concerns you’re currently experiencing. Feel free to follow up with us via private message if this would be of interest.
Rob
DodgeCares

Hi ALLIEM,
We sincerely regret to hear of the trouble that has been associated with your transmission. To clarify, have you had a chance to address this concern with your dealer?
Rob
DodgeCares

Hello JMROWE80, 
 
Just following up with your dealer visit, was the dealer able to address your concerns?
 
Lamar 
DodgeCares

My apologies, it seems once they retooled the site they removed that feature. I was able to locate these comparisons on a 3rd party site https://www.chryslerwarrantys.com/maximum_care.cfm.
 
Lamar 
DodgeCares

Hello rozey66,
Welcome to the forum and congrats on the new purchase! Its seems like the members have you off on the right track. The 2 parties listed above are 2 local dealers that understood the need to sale these plans online, but like one of the members stated the prices may vary. Mopar.com(https://www.mopar.com/en-us/care/mopar-vehicle-protection.html) has a great comparison tool on the MaxCare vs. the Added care plans but please know that its truly important to do your research to determine which plan and purchasing location is best for you!
So to recap the plans can be purchased at your local dealer, online retailers or at 1-866-818-9929.
 
If you have any additional questions please let us know!
 
Lamar 
DodgeCares

Hello rozey66,
Welcome to the forum and congrats on the new purchase! Its seems like the members have you off on the right track. The 2 parties listed above are 2 local dealers that understood the need to sale these plans online, but like one of the members stated the prices may vary. Mopar.com(https://www.mopar.com/en-us/care/mopar-vehicle-protection.html) has a great comparison tool on the MaxCare vs. the Added care plans but please know that its truly important to do your research to determine which plan and purchasing location is best for you!
So to recap the plans can be purchased at your local dealer, online retailers or at 1-866-818-9929.
 
If you have any additional questions please let us know!
 
Lamar 
DodgeCares

Hello rozey66,
Welcome to the forum and congrats on the new purchase! Its seems like the members have you off on the right track. The 2 parties listed above are 2 local dealers that understood the need to sale these plans online, but like one of the members stated the prices may vary. Mopar.com(https://www.mopar.com/en-us/care/mopar-vehicle-protection.html) has a great comparison tool on the MaxCare vs. the Added care plans but please know that its truly important to do your research to determine which plan and purchasing location is best for you!
So to recap the plans can be purchased at your local dealer, online retailers or at 1-866-818-9929.
 
If you have any additional questions please let us know!
 
Lamar 
DodgeCares

Hi @Scott kelley - We certainly understand why this would be concerning! If you're not able to determine a solution based on suggestions from fellow forum members and you decide to address this with your dealer, please know we would be more than happy to provide you with an additional layer of assistance for that process.
 
Mark
DodgeCares

We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!
 
Alison
DodgeCares

Hi Jack, I sincerely apologize for the concerns and the phone number I gave you not being able to assist.  However, I am glad they got you over to the correct party for help.  If you need any help with your case please feel free to send us a private message with your case number.
Rob
DodgeCares

Hey Jack, Given your brother's situation, I kindly recommend giving our Uconnect customer care team a call at 1-855-792-4241 as they are in the best position to provide assistance with your concern.
Rob
DodgeCares

Hi angoli210, I do apologize for the trouble you are experiencing with your Dodge.  We understand you are reaching out to fellow forum members, however if you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer.
Rob
DodgeCares

Hi djk, Sorry to hear you are experiencing this concern, we certainly understand why this would be concerning. If you end up addressing this with your local Dodge dealer again, please let us know via PM. We'd be more than happy to provide you with an additional layer of assistance for that process.
Rob
DodgeCares

Hi BigBri, Glad to hear that you got this fixed.  Feel free to reach back if you need assistance with anything in the future.
Rob
DodgeCares

Hi Joshua, I do apologize for the trouble you are experiencing with your AWD. If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message.
Rob
DodgeCares

Hi Donny, I do apologize for the trouble you are experiencing with your Journey. If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message.
Rob
DodgeCares

Hi jml2321, If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message.
Rob
DodgeCares

Hi jml2321, If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message.
Rob
DodgeCares

Hi Brenna, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support.
Rob
DodgeCares

Hi Mario, I do apologize for the trouble you are experiencing with your Sunroof.  We understand you are reaching out to fellow forum members, however if you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer.
Rob
DodgeCares

Hi ZXBoy, I do apologize for the trouble you are experiencing with your Journey.  We understand you are reaching out to fellow forum members, however if you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer.
Rob
DodgeCares

Hi drmopar69,  I do apologize for the trouble you are experiencing with your Journey. If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message.
Rob
DodgeCares

Hi Steve75, Glad to hear you are going to be working with your dealer for this concern. If we can be of any additional assistance as you are working with your dealer, feel free to send us a private message. We'd be more than happy to help.
Rob
DodgeCares

Hi Prairie54,
Glad to hear you are working with your dealer for this concern. If we can be of any additional assistance as you are working with your dealer, feel free to send us a private message. We'd be more than happy to help.
Rob
DodgeCares