DizzyR/T

Do the tank was replaced in a day as I expected it would take but at the end the service advisors were attempting to charge me for the cleaning of the tank lol. I was about to go off because the guy tries to tell me yeah you had a gas leak and we have to do a generic cleaning (whatever the heck that means) I looked at him like dude it's a new tank I am not paying for no cleaning of anything the leak was at the bottom of the tank. There isnt anything to clean at all not to mention the manager called me before ordering a tank and told me I would not pay anything because they are covering the tank. I just think the advisors was trying to make some money commission or something I dont know. So if your tank needs to be replaced and you have max care from carmax they should cover it. I payed 0 dollars. New tank 

Do the tank was replaced in a day as I expected it would take but at the end the service advisors were attempting to charge me for the cleaning of the tank lol. I was about to go off because the guy tries to tell me yeah you had a gas leak and we have to do a generic cleaning (whatever the heck that means) I looked at him like dude it's a new tank I am not paying for no cleaning of anything the leak was at the bottom of the tank. There isnt anything to clean at all not to mention the manager called me before ordering a tank and told me I would not pay anything because they are covering the tank. I just think the advisors was trying to make some money commission or something I dont know. So if your tank needs to be replaced and you have max care from carmax they should cover it. I payed 0 dollars. New tank 

Well update now. Carmaxx calls me and says they need to order a tank now, which is what I said I would need to begin with I was correct. It took 2 whole work days for them to try and replace the o ring that mopar does not sell, and I'm willing to bet that dodge would not have tried that but they are not dodge so theres that. However I showed them the part list they still tried to do it but now they have to replace the tank which will take 6 days to arrive. Service advisors are just really over paid middle men. The tech and I would have had a clear understanding but I guess this is there way of doing things which is costing them more money so. $0 out of pocket the tank parts are not interchangeable hopefully this thread helps someone out hopefully this isn't someone else's experience 

Well update now. Carmaxx calls me and says they need to order a tank now, which is what I said I would need to begin with I was correct. It took 2 whole work days for them to try and replace the o ring that mopar does not sell, and I'm willing to bet that dodge would not have tried that but they are not dodge so theres that. However I showed them the part list they still tried to do it but now they have to replace the tank which will take 6 days to arrive. Service advisors are just really over paid middle men. The tech and I would have had a clear understanding but I guess this is there way of doing things which is costing them more money so. $0 out of pocket the tank parts are not interchangeable hopefully this thread helps someone out hopefully this isn't someone else's experience 

Well update now. Carmaxx calls me and says they need to order a tank now, which is what I said I would need to begin with I was correct. It took 2 whole work days for them to try and replace the o ring that mopar does not sell, and I'm willing to bet that dodge would not have tried that but they are not dodge so theres that. However I showed them the part list they still tried to do it but now they have to replace the tank which will take 6 days to arrive. Service advisors are just really over paid middle men. The tech and I would have had a clear understanding but I guess this is there way of doing things which is costing them more money so. $0 out of pocket the tank parts are not interchangeable hopefully this thread helps someone out hopefully this isn't someone else's experience 

The 108 charge is going to be discounted on the labor. Everything is covered under warranty except that clean combination. I'm just keeping any paper they give me just incase. Also keeping this thread as updated with as much information as possible in case someone else on here has this failure happen.

The 108 charge is going to be discounted on the labor. Everything is covered under warranty except that clean combination. I'm just keeping any paper they give me just incase. Also keeping this thread as updated with as much information as possible in case someone else on here has this failure happen.

The 108 charge is going to be discounted on the labor. Everything is covered under warranty except that clean combination. I'm just keeping any paper they give me just incase. Also keeping this thread as updated with as much information as possible in case someone else on here has this failure happen.