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DVD player says incorrect DVD region


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Hi! Not sure if anyone can help, I am new to this forum thing and also a new Journey owner. I recently bought a 2012 journey last week and my boys were excited about the DVD player. Unfortunately when I put a disc in it says that it's the incorrect region - which confuses me. I've gone through so many DVDs in Best Buy, Wal-Mart and Target and they are all region 1..so I'm not sure what region I need. Am not finding any help in the owners manual either. 

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Region 1 is the correct region for North America..... not sure if there is a place to change that in the setup or not. Have you tried different DVDs?  i know you said you looked at them in the store, but did you actually put a different one in the player? It might be something as simple as the one you tried is defective.

 

 

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