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Power Steering Hose investigation


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Found this today.

CTV Winnipeg
Published Wednesday, April 20, 2016

Transport Canada has identified safety issues with four Fiat Chrysler Automobiles Canada models.

Transport Canada conducted an investigation after receiving over 100 consumer complaints involving a failure of a power steering return hose.

It found that the loss of power steering assist, along with the potential for a vehicle fire, was a serious safety issue. Transport Canada notified the manufacturer.

It found power steering problems with Dodge Journey, Chrysler 200, Chrysler Sebring and Dodge Avenger models.

The vehicle models affected include:

• 2009-2016 Dodge Journey;
• 2011-2013 Chrysler 200;
• 2007-2010 Chrysler Sebring; and • 2007-2013 Dodge Avenger.

"Canadians deserve to know that the cars they rely on to get to work and transport their families are safe. I reserve the option of forcing a recall if corrective measures are not applied in a satisfactory manner,” Marc Garneau, the minister of transport said in a statement. “Manufactures should know that we have high standards for Canadian vehicles, and we expect them to live up to these standards at all times."

A final notice of the safety defect will be issued to owners of the vehicles after the minister makes a final determination and reviews feedback from Canadians with affected models.

Transport Canada said it will continue to monitor the issue closely and will provide details as they become available.

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The defect is well known to many owners - but a safety issue? Steering gets a bit heavier when rolling, but parking becomes a bear.

Interesting that the government is now playing the shame game . . . . I hope that this was a last resort in the sense that they pushed FCA who (perhaps not incorrectly) have said it may be a defect, but that it doesn't warrant a recall per-se.

Last I heard they switched PS fluid, because the problem was that the stuff would gel in very cold weather and pressure would build and pop the hose. I have not seen many complaints about this lately, which may also say something.

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  • Official Dodge Support

The defect is well known to many owners - but a safety issue? Steering gets a bit heavier when rolling, but parking becomes a bear.

Interesting that the government is now playing the shame game . . . . I hope that this was a last resort in the sense that they pushed FCA who (perhaps not incorrectly) have said it may be a defect, but that it doesn't warrant a recall per-se.

Last I heard they switched PS fluid, because the problem was that the stuff would gel in very cold weather and pressure would build and pop the hose. I have not seen many complaints about this lately, which may also say something.

Hi bramfrank,

There is a power steering return hose available for Dodge Journeys operating in regions where temperatures are -23 C (-10 F) and below. As always, please follow the specifications for fluids as indicated in your Owner's Manual.

FCA Canada suggests that if customers are experiencing an issue with the power steering hose, to contact their FCA dealership for a diagnosis or can contact FCA Customer Care.

I hope this information helps.

Thanks,

Kathleen

Top Care Specialist

FCA Canada

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  • 1 month later...
  • 2 weeks later...

I had my power steering hoses replaced I get home and I got oil dripping I go look under ride and the frame is all wet I wipe it down and its fine as of now but what a disgrace taking it to a dealer that I trust and ive referred maybe people to now making me look bad

Its all good tomorrow ill have a chat with the Manager of the operations fluid looked brown & red mixed) driver side front I know its probably from the old hoses.

What a day let me tell you your suppose to come home peace of mind but in the end you end up like me worrying

Complete Non Sense

Sorry I had to vent

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I had my power steering hoses replaced I get home and I got oil dripping I go look under ride and the frame is all wet I wipe it down and its fine as of now but what a disgrace taking it to a dealer that I trust and ive referred maybe people to now making me look bad

Its all good tomorrow ill have a chat with the Manager of the operations fluid looked brown & red mixed) driver side front I know its probably from the old hoses.

What a day let me tell you your suppose to come home peace of mind but in the end you end up like me worrying

Complete Non Sense

Sorry I had to vent

Probably leaking because they reused the clamps which should have been replaced with new. Not a big deal but an inconvenience for sure.

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  • 3 weeks later...

Mine came today. Have an appointment for tomorrow morning. In the letter they hint at being reimbursed if you had it repaired and had to pay for it. Seems mine cost me

over $900.00 in Dec.2014 when it was -39 or so! Got my fingers crossed!

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  • Official Dodge Support

... waiting on the FCA recall notice as well.

Hi Potlicquor,

If you'd like to see any open or completed recalls on your vehicle, you can go to recalls.mopar.com at any time and enter your VIN.

Kori

Dodge Social Care Specialist

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I had my power steering hoses replaced I get home and I got oil dripping I go look under ride and the frame is all wet I wipe it down and its fine as of now but what a disgrace taking it to a dealer that I trust and ive referred maybe people to now making me look bad

That sounds like a lazy mech to me... a little squirt of brake clean and the spilled fluid would be gone.

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  • 5 weeks later...
4 hours ago, rolly said:

I called the dealer to set up an appointment, but was told they are waiting for parts. Not a huge concern with the high temps we are experiencing, unless hell freezes over!

If Trump or Clinton get elected, Hell just might freeze over!

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