MWG Posted February 18, 2016 Report Share Posted February 18, 2016 Hi, This is a question for the Chrysler reps that are members here. I received a recall notice for my 2008 Caravan and my 2010 Journey. I don't have the recall code as I write this but it has something to do with the ignition switch and keys. I went to my local dealership with the recall and was told it would be a while for parts. That was about 3 months ago. When I originally got the notice it was over a year ago because Chrysler said they were waiting for the parts to come in and that I would receive another letter when they were in. I didn't receive that letter. With all that said. Are the parts available or I'm getting the run around from the dealership. Thanks. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted February 19, 2016 Report Share Posted February 19, 2016 Have you called the dealer back at all since your original inquiry 3 months ago? dhh3 1 Quote Link to comment Share on other sites More sharing options...
MWG Posted February 19, 2016 Author Report Share Posted February 19, 2016 Hi. Yes last month. I was told again it will be a while. And he didn't have a timeline. jkeaton and dhh3 2 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCACares Posted February 19, 2016 Official Dodge Support Report Share Posted February 19, 2016 Hi, This is a question for the Chrysler reps that are members here. I received a recall notice for my 2008 Caravan and my 2010 Journey. I don't have the recall code as I write this but it has something to do with the ignition switch and keys. I went to my local dealership with the recall and was told it would be a while for parts. That was about 3 months ago. When I originally got the notice it was over a year ago because Chrysler said they were waiting for the parts to come in and that I would receive another letter when they were in. I didn't receive that letter. With all that said. Are the parts available or I'm getting the run around from the dealership. Thanks. Hi MWG, We would like to review this for you. Please check your PM. Thank you, Kathleen Top Care Specialist FCA Canada dhh3 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted February 19, 2016 Report Share Posted February 19, 2016 You stated that you would receive the second letter when the parts were in. Since you didn't get the letter yet, parts must not be in. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
MWG Posted March 23, 2016 Author Report Share Posted March 23, 2016 Hi, Both R03 recalls are done on my Caravan and Journey. I've have 2 recalls left on the Caravan, One part they had to reorder,(Defective). The other recall part won't be in until the middle of 2017. Quote Link to comment Share on other sites More sharing options...
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