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Hot leak above gas pedal, hissing sound behind dash


RussianKamakaze

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Hello, not sure if this is the correct forum to post this, but I've recently been having an issue with my 2016 Dodge Journey Crossroad. Whenever the A/C is on, and I make a left (only left) turn, there is a hissing sound, kind of like a rain stick. It sounds like rice sliding down a PVC pipe. Whenever I turn right, however, extremely hot water pours on my foot while driver and it's extremely painful. It's got 37,000 miles on it and only recently did it start doing this. It's also only happening whenever the A/C is on. 

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sometimes dodge will work with a problem when it is so close to the end of warranty go by your local dealer and see ehat they say they might do they will probally have to call corporate to see if they will cover it....DODGE CARES any help here ( this is a dodge rep that monitors our site)

Andrea

Dodge Social Care Specialist 

Edited by 2late4u
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Front heater core is around $100 on RockAuto (I'm sure OEM is more).  You would also need a coolant flush (DIY, assume another $50 in coolant and distilled water).  Heater core replacement for the Journey is in the neighborhood of 5.5 - 6 hours of labor.  If you have to pay full cost, expect a repair bill around $800 - $900.

 

Did you ever add coolant to your Journey?  If so, did you make sure to add the right type?  Dealer is probably going to ask the same thing, because while a leaking core could just happen, it probably doesn't (depending on what failed).

 

The first (real) step in removing the front HVAC assembly is to drain and recover the refrigerant from your cooling system.  Based on that alone, this is not really a DIY job.

 

Talk to your local dealer, and talk to Dodge Cares - that's a VERY premature failure on a part that can be reasonably assumed to last the life of the vehicle.

Edited by bfurth
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So, I did a little research on this issue before taking it to the dealership. It was one of two things, 1). A/C Drain Tube. @). Heater  Core. After I dropped it off at the dealership, they called me the next morning saying that the couldn't replicate any of the issues I was having (i.e. hissing noise and hot liquid above gas pedal.) What they DID tell me was that my A/C Drain Tube was extremely clogged with leaves, dirt, and other debris. Said that a tech took compressed air to it and blew a whole bunch of stuff out. The service manager told me that that would most likely resolve the issue. Upon driving it to and from work today, there is no more issue. They also didn't charge me for this, not even for the diagnosis! Thank you for all of the input on the issue, this was really stressing me out. 

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  • Official Dodge Support
On 2/14/2018 at 11:27 AM, RussianKamakaze said:

Hello, not sure if this is the correct forum to post this, but I've recently been having an issue with my 2016 Dodge Journey Crossroad. Whenever the A/C is on, and I make a left (only left) turn, there is a hissing sound, kind of like a rain stick. It sounds like rice sliding down a PVC pipe. Whenever I turn right, however, extremely hot water pours on my foot while driver and it's extremely painful. It's got 37,000 miles on it and only recently did it start doing this. It's also only happening whenever the A/C is on. 

Hello RussianKamakaze,

 

Feel free to send us a direct message with your VIN. We'd be glad to help with this concern and review your situation in more detail.

 

Jasmine

Dodge Social Care Specialist

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6 minutes ago, DodgeCares said:

Hello RussianKamakaze,

 

Feel free to send us a direct message with your VIN. We'd be glad to help with this concern and review your situation in more detail.

 

Jasmine

Dodge Social Care Specialist

I actually took it to a dealership and the unclogged my A/C Drain Tube! They didn't charge me for it either, which was amazing. 

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2 hours ago, RussianKamakaze said:

I actually took it to a dealership and the unclogged my A/C Drain Tube! They didn't charge me for it either, which was amazing. 

 

That's awesome, RussianKamakaze! Despite this, feel welcome to reach out if a question or concern arises in the future.

 

Jasmine

Dodge Social Care Specialist

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4 minutes ago, 14WhiteRTRallye said:

Also you can extend your Mopar warranty here 

http://www.chryslerfactoryplans.com

 

I'll vouch for this.  The site is legitimate, I bought a Mopar factory extended lifetime warranty for my 2015 DJ through them, and at a lower cost than it can be obtained elsewhere.

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that is where i bought mine it is a ford/dodge dealership up in Mi. you fill out the info and it gives you an immediately answer on price and then you can buy it from there also...cant beat the price for a Mopar warranty dont go 3rd party warranty...

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