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2017 dodge journey crossroad


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I have taken my 2017 dodge journey in 3 times with the same problem my head lights flicker.. They tell me they can't find the problem and there is nothing they can do about it. They gave us a 1800 number to call to have someone come out and check our car( this is not true) the only way they will come out is your car has air bag issues or caught fire . Has anyone else have this problem with there car? I can only notice it when no street lights around complete dark and dealer won't give it a recall because not enough people have complained about it, so they say.

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33 minutes ago, Joshua Denning said:

I have taken my 2017 dodge journey in 3 times with the same problem my head lights flicker.. They tell me they can't find the problem and there is nothing they can do about it. They gave us a 1800 number to call to have someone come out and check our car( this is not true) the only way they will come out is your car has air bag issues or caught fire . Has anyone else have this problem with there car? I can only notice it when no street lights around complete dark and dealer won't give it a recall because not enough people have complained about it, so they say.

 

Hi Joshua, 


There is a TSB on some 2017 Dodge Journeys related to this issue:

 

"NUMBER: 08-097-17

GROUP: 08 - Electrical

DATE: September 28, 2017

 

SUBJECT: Flash: BCM Diagnostic and System Improvements

 

MODELS: 2016 - 2017 (JC) Dodge Journey

 

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA and EMEA.

NOTE: This bulletin applies to vehicles built on or before August 28, 2017 (MDH 0828XX).

 

SYMPTOM/CONDITION: The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb."

 

If you would like to send us a PM with your VIN I'd be happy to check if this update applies to your vehicle!

 

Andrea

Dodge Social Care Specialist 

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