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2015 Dodge Journey


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Anyone with a Journey have electrical problems?  About 5 weeks ago, after a long drive to Wyoming (about 2 hours each way ... highway), my battery died.  Now, I'm a 'girl' but it has always been my training that a long highway drive charges the battery/alternator.  The dealership checked out the car for 4 days and charged the battery and returned it to me.  This past Weds ... got SAME exact message ... Key not detected and a clicking noise. Then a couple of hours later it was DEAD.  AAA couldn't jump start it.  Car would start with cables on it but once cables were disconnected ... car stopped immediately.  Towed it to dealership 1pm Weds .... and they have not called with any info. as of today, Fri. 11/17th.  Would love anyone's input.  Oh ... 2015 DJ  has 5,700 miles on it.  YES .... 5,700 .... NOT any higher.  I bought it new Feb. 2015.  

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Thank you OhareFred.  That's what I thought, that's what the AAA tow driver mentioned to Dodge dealership Service Advisor.  Also mentioned/requested the battery & alternator be 'tested' OFF of the charging power pack.  Could be getting a false positive from the power pack.  That was tow driver's suggestion.  

 

I was hoping someone had experience similar to this and could say definitively it is THIS.  But thanks everyone.  

 

Yeah ... not the first time I've been told POS Dodge.  But I've always had good luck with Dodge/Mopar.  And WHY 2 1/2 years later .... just boom ... this happens. 

Edited by marielw824
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On 11/18/2017 at 12:32 AM, marielw824 said:

Anyone with a Journey have electrical problems?  About 5 weeks ago, after a long drive to Wyoming (about 2 hours each way ... highway), my battery died.  Now, I'm a 'girl' but it has always been my training that a long highway drive charges the battery/alternator.  The dealership checked out the car for 4 days and charged the battery and returned it to me.  This past Weds ... got SAME exact message ... Key not detected and a clicking noise. Then a couple of hours later it was DEAD.  AAA couldn't jump start it.  Car would start with cables on it but once cables were disconnected ... car stopped immediately.  Towed it to dealership 1pm Weds .... and they have not called with any info. as of today, Fri. 11/17th.  Would love anyone's input.  Oh ... 2015 DJ  has 5,700 miles on it.  YES .... 5,700 .... NOT any higher.  I bought it new Feb. 2015.  

 

Hi marielw824, 

 

We're glad you reached out with this. We understand how important it is to have a reliable ride and recognize you desires to have this addressed. We would be more than happy to assist you further while you are working with your dealership. Please send us a private message with your VIN and servicing dealer. 

 

Julie 
Dodge Social Care Specialist 

 

 

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11 hours ago, marielw824 said:

Hi Julie, 

 

How do I PM you?  Thanks. 

 

 

 

You can click on our user name "DodgeCaresto get to our page, and then select "Message".  

 

Julie 
Dodge Social Care Specialist 

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