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cburch0925

Journey Member
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cburch0925 last won the day on December 9 2013

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About cburch0925

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  1. I have a 2012 Dodge Journey and a 2013 Scion TC. My wife and I are moving from Utah to Texas in a few months but we want to make a vacation out of it (over to Las Vegas, Grand Canyon, Etc) it will be about 2,000 miles. The problem is she just had surgery and will most likely not be able to drive that distance following me, so I'm looking for another option to get both vehicles there... I'm wondering if my Dodge is capable of towing the Scion on a 2-wheel dolly that whole distance (about 2,000 miles). I've done a little research on these forums saw that the 2012 Journeys only have a towing capacity of 2,500lbs. WHAT!? I haven't weighed the Scion but online it says that 2013 Scion TC's weighs 3070lbs (this seems really high...) Is towing the Scion a remotely feasable possibility??? Is there anything I can do to make it work??? The dodge would have my wife, 2 dogs, myself, and luggage (about 800-900lb) and towing the Scion (about 3100lbs). Thank you for your help!
  2. Just wanted to let everyone know that I did get 4 brand new tires for my Journey. The dealership that replaced my struts did not align the tires afterwards. This is the biggest Dodge dealer North of Salt Lake City, you can fill in the blanks if you live near here. Anyways, the other dealership I took it to didn't even fight me on it because it was obvious that the Dodge dealer made a big mistake. 4 new tires, I'm happy!
  3. Just went into the service dept. They replaced the two front 2 tires. Difference in the front and back tires it's now 4/32 in. Manager needs to call rep to see if rear toes can be replaced too. He's unsure whether he will do it.
  4. I took my 2012 Dodge Journey into the dealership at about 5,000 miles. It was making a grinding noise in the front right wheel well when I went over bumps. The dealership admitted that there was a noise but it wasn't until almost 8,000 before they were convinced enough to do any work on the car. I brought the car back and they replaced the front struts and sway bar. The noise was still there but they said they had done all they they possibly could to eliminate the noise. Obviously not a dealership I will ever be going back to. So around 10,500 miles I take my dodge to a different Dodge service Dept in the area. My front 2 tires are COMPLETELY BALD!!! The service dept looks at the tires and confirmed what I already knew... when they replaced my struts and sway bars they never aligned the tire, and they were REALLY out of alignment! They explained that the noise is is a fairly common problem and the bearing mounts need to be replaced. I agreed and they explained that the other dealership made a big mistake and they would order me new tires to be installed when replacing the mounts. Later that afternoon they called and explained that the Chrysler rep he had spoke to about the tires had agreed to replace them but would charge me a $100 deductible (his words) per tire. I kindly explained that that would not happen and Chrysler had made a mistake that caused the tires to go bald. The manager agreed with me and said he would call the Rep back and explain my point of view. We're waiting for a call back from the rep when he returns on Tuesday. Now I'm left wondering if the manager is under the assumption that he will only be replacing 2 tires today instead of all 4 as this is a AWD vehicle. My questions are: Do I have a good arguement that all 4 tires should be replaced because this is an AWD vehicle? I've read online that different treads on an AWD vehicle can really cause major problems FAST. http://www.tirerack.com/tires/tiretech/techpage.jsp?techid=18 for example.... If the service rep is adamant that I pay a deductible, who should I call next. Any good Chrysler HQ numbers? BOTTOM LINE: I'm not paying to replace tires because a dodge dealership forgot to allign my tires after doing front-end work.... Thank you for all the help.
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